Everything about returns
Sometimes it is necessary to return a product. Maybe you changed your mind, received a double gift, or something else happened that caused you to return your product. As we understand this may be inconvenient, we offer a 14 day cooling off period and you may return the product to us at your own expense.
If you want to return your product, it is important to meet the following return conditions:
- A product must be sealed in its original sealed packaging. A product with a damaged plastic seal will not be accepted for return.
- You must notify us of your return within 14 days of receiving the product by emailing info@jhd-managedservices.store.
After notification, you have an additional 5 days to return the product.
This is how you can return your shipment:
1. Send an email to info@jhd-managedservices.store and indicate that you would like to return your order (no reason needed).
2. Pack the order, enclose the return form and drop off the package at a nearby postal company.
3. Once we receive the package in perfect conditions, within 5 business days we will refund you on the original payment method.
**** If we do not receive the package in perfect conditions, we cannot refund you. And shipping back to you will be charged at your own costs!!!